Compare Remote Support Software Solutions

Remote desktop software is typically used by IT professionals and help desk technicians across all industries to access and control remote computers and mobile devices over the Internet.

According to the annual HDI Practices & Salary Report remote control software is the most commonly used technology to provide technical support to remote clients.

Technologies used to provide support:

Source: HDI – 2017 Technical Support. Practices & Salary Report

The best remote desktop software products available on the market are able to seamlessly pass firewalls without opening any ports or configuring IP/DNS addresses. Connecting to remote clients should be easy and secure in order to ensure efficient problem resolution.

Most of the remote desktop software products available on the market are using a remote frame buffer (RFB) protocol to facilitate a cross-platform screen sharing. VNC was one of the earliest remote control products available on the market as an open source solution back in ‘90s.

The ISL Online founders started with the R&D of the remote desktop technologies in 1999.

Nowadays many remote desktop software products are available on the market. We recommend you to test different solutions and compare them with ISL Online.

Below you can find a few products you might want to check before making your decision. Compare remote desktop software products and find out why ISL Online is the best remote access and control solution on the market.